Check in/check out procedure

Introduction

In this webquest students will learn about the check in/check out procedure

Task

Students will work in two groups to find out information about:

Group 1:Check in procedure
Group 2: Check out procedure

 

Process

 PROCESS (step one) 

Each group will search for information on the links offered below and answer the questions.

GROUP 1: check in procedure

1)What is a check in procedure?
2)Which information does a registration card consist of?

https://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in-hotels/front-office-sop/192-sop-guest-registration-and-check-in-process.html 

GROUP 2:  check out procedure

1)What is the guest checkout?
2)What steps does it involve?

https://www.wisdomjobs.com/e-university/hotel-front-office-management-tutorial-369/guest-checkout-procedure-13085.html 

 

PROCESS (step two)

Each group will now write a dialogue between a guest and a receptionist conducting a check in/check out.

PRESENTATION

As a final presentation students will role-play the dialogue they had written.

 

 

 

Evaluation

This is how your work will be evaluated.