Tourism products on the market ll

Introduction

In this webquest students will research the meaning of checking in procedure, concierge,housekeeping  and  the front office.

 

 

Task

Students will carry out the task individually, present and promote it.

Process

PROCESS (part 1)

STUDENT 1: check in procedure

1) What is a check in procedure?
2) Which information does a registration card consist of?

https://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in-hotels/front-office-sop/192-sop-guest-registration-and-check-in-process.html

 

STUDENT 2: concierge

1) What are the responsibilities of a concierge?
2) What are the requirements needed for the job?

https://resources.workable.com/hotel-concierge-job-description

 

STUDENT 3,4: housekeeping

1) What kind of work do people do in housekeeping?
2) What are some preventive measures for a hotel housekeeper?

https://www.ccohs.ca/oshanswers/occup_workplace/hotel_housekeeping.html

STUDENT 5: the front office

1) Which departments does the front office include?
2) What are some of the basic responsibilities of the front office department?

https://www.tutorialspoint.com/front_office_management/front_office_management_introduction.htm

 

PROCESS (part 2)
In this part of the quest, students will team up and do the worksheet together as a group.

WORKSHEET 2

https://drive.google.com/file/d/1D6MaQw5ssJFglryEQ4Gj62vj5ogBZ5cJ/view?usp=sharing

PRESENTATION
At this point, each student will present (talk about) one tourism product!

 

Evaluation
 

Beginning

0

Developing

5

Qualified

8

 Exemplary

10

Score

 

Completed Tourism products on the market II

worksheet not filled out. 

Worksheet filled out. Lacking correct information and appropriate responses.

Worksheet filled out. Correct answers but lacking descriptions that show knowledge has been gained.

Worksheet filled out with correct answers and appropriate responses that demonstrate that knowledge has been gained.

 

Credits

This webquest was created by a team of teachers, within the co-funded Erasmus plus KA2  partnership “English for hospitality” (EN4HOSTS), project number: 2017-1-RO01-KA201-037159, KA2 - Cooperation for Innovation and the Exchange of Good Practices ,KA201 - Strategic Partnerships for school education

 

The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsi­ble for any use which may be made of the information contained therein.